At STEEMAUR, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Delivery Time
Delivery time depends on your location:
- Local Orders: 3–5 working days
- Other Cities: 5–7 working days
Please note that delivery times are estimated and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout before placing your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your parcel easily.
Delays in Delivery
While we try our best to deliver on time, STEEMAUR is not responsible for delays caused by courier services, weather conditions, or other unexpected issues.
Incorrect Address
Please make sure your shipping address is correct. STEEMAUR is not responsible for delays or lost parcels due to incorrect or incomplete address details.
Undeliverable Orders
If a parcel is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.
Contact Us
If you have any questions regarding shipping or delivery, you can Contact Us through our website.